General notices

There are no general issues currently

Core network

There are no core issues currently

Web hosting

There are no web hosting issues currently

VoIP

There are no VoIP issues currently

Connectivity

Network Outage : Cape Town

Status: Resolved
Reference: CKS-64554-388
Start: 2019/05/20 15:46
End:
Facility: Bellville Intercare (bel1)
Description: Good day,

Please note, there's a network outage currently affecting the Belville area. Our engineers are currently investigating this issue.

Please kindly await feedback with ETR of 2 hours.
Impact: No Connectivity
Additional information: None

Seacom Western Cape Notice_Last Mile Provider Migration of Services_Affecting Kirstenoff

Status: Resolved
Reference: CLR-38779-563
Start: 2019/05/16 05:00
End:
Facility: All
Description: Dear Customers,

Our Last Mile Provider is carrying out a Migration of their services in Cape Town Region affecting connectivity in Kirstenhof.

We apologise for the inconvenience caused by this.

Impact: 12 hours downtime
Additional information: Client will experience downtime as the Calix E7-2 OLTs needs to be shutdown and then the OIMs and patch leads needs to be routed to the Calix E7-20 once the shelf has been installed.